Trojan Holdings Ltd

NZSki - Food & Beverage - Team Leader - Queenstown

NZSki - Queenstown, Otago, New Zealand - Seasonal

 

Food and Beverage Team Leader - Queenstown

We are looking for experienced Hospitality Professionals, who are highly organised and efficient, can deliver real quality customer service, and lead and motivate a diverse and multi-cultural team. The right candidate will have the opportunity to work in their own outlet taking full operational ownership for guest service, team members and product quality, requiring sound decision-making skills and the ability to think on your feet.

Reporting to the Head of Department, and working with other senior roles within the department, you’ll be a great team player who thrives in a positive work environment and works hard to achieve the best possible atmosphere for both customers and fellow staff. You’ll have the flexibility to both lead and follow as required.

About the Role

  • The Team Leader oversees all Front of House operations and staff to ensure efficiencies and a consistent, high-quality food and beverage product and customer service experience- which exceeds our guests' expectations.
  • Provides team leadership, communication skills, training skills and knowledge of all F & B related tasks, organisational skills and knowledge, staff scheduling and staff management
  • In conjunction with the Food & Beverage Head of Department, to undertake staff recruitment, induction, administration and performance management.
  • Liaise with Kitchen Leaders about daily operations, menus, service and assist as required
  • Working with the Supply Manager and crew to ensure a robust stock management process is in place. Ensuring all outlets are fully stocked at all times
  • Ability to jump in and assist in any aspects of the department operations when required

About You

  • At least two years of experience in a supervisory role within a Hospitality environment
  • Outstanding customer service and leadership skills
  • Supervisory experience in a fast-paced, high-volume or multi-outlet cafe, restaurant or bar
  • Solid understanding with Point Of Sale including cashiering, end of day reconciliation, and money handling procedures
  • Experience with creating staff rosters to labour budget and managing the operation to meet varying business levels
  • Experience with food control plans and their requirements.
  • Be committed to creating a Health and Safety Culture
  • An understanding that employment is subject to the vagaries of the weather and the hours of work cannot be guaranteed.    

 

 

Apply: NZSki - Food & Beverage - Team Leader - Queenstown
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We love the places we work! What are you passionate about and what are your expectations of being part of our crew?
We know our mountains are a great place to work. We also know that the people who work for us love getting out in the snow. So apart from that, what else has motivated you to apply to work for us?
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If you have any availability restrictions please provide details of those here (i.e. school holidays only, night time job)
Your wellbeing on our mountains is important, so where possible we would like to support a healthy work life balance. What is your preferred working balance? (we cannot guarantee, but will consider)*
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If you answered yes, please provide more information above these charges (you do not need to disclose any convictions protected by the Criminal Records Clean Slate Act 2004)
In the interest of Health and Safety, NZSki is committed to providing a drugs & alcohol free workplace.
I understand that NZSki reserves the right to require a drug and/or alcohol test (blood, breath, saliva, and/or urine) in line with NZSki's Drug and Alcohol Policy*
In the interest of Health and Wellbeing for all our staff and guests, NZSki is committed to working towards a smoke free environment.
I understand that it is a requirement that staff do not smoke anywhere whilst in uniform. I understand that Mt Hutt and The Remarkables ski areas are smoke free*
Given the nature of the job for which you are applying do you have any disabilities, injuries, illness or degenerative diseases you feel may affect carrying out tasks associated with this position?*
If you answered yes, please provide more details on this injury, illness or impairment
I understand and accept that the company may require me to undertake a pre-employment medical baseline test and authorise NZSki to obtain a copy of my ACC claims history*
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